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To return an item please follow the instructions below.
Frederick's of Hollywood will gladly accept returns* for items purchased on the www.fredericks.com store that are received back to our warehouse within 30 days from delivery date for a refund, and 60 days from delivery date for www.fredericks.com account credit. Unfortunately, returns received after 60 days from delivery date cannot be accepted.
*No returns are allowed on Clearance items.
We are glad to accept return of items in new and unworn condition with all original tags attached, accessories included, and original packaging.
Please note that all returns will be charged a $5.95 fee for postage. Shipping charges are non-refundable.
We ask for your patience as processing your return may take up to 14 days following receipt to our warehouse. You will be notified via email once your return has been completed.
Shipped items that are either refused by the customer or cannot be delivered by the carrier, will be returned to Frederick's of Hollywood. The customer will be credited for the product cost and tax, less shipping and handling. Customer will be required to place a new order and will be responsible for any associated shipping charges.
Unfortunately, we do not process exchanges. You may return for a refund or credit and place a new order for the style, color and size of your choice.