Contact Us

Your concerns are important to us. Please use this form to submit questions or comments to our Customer Service staff. Simply select a topic from the pulldown menu that corresponds to your query, then fill out this short form.

For order shipping status click here

Thank you for helping us serve you better!

* Your email address:
Order # (if known):
Type of issue:
Comments:












 		 
The more information you can give us, the better and faster we can respond to your question, correction or comment.

To order by phone, or speak with a service representative, call toll-free within the U.S. at 1-800-323-9525 .
Outside the U.S., call 602-760-2111.
Frederick’s representatives are available by phone Monday through Saturday, 4:00am PST to 9:00pm PST.