- Company Info
By ordering goods from Frederick's of Hollywood, you hereby authorize a licensed Canadian customs broker chosen by Frederick's of Hollywood to act as your agent and transact business with Revenue Canada to clear your merchandise, account for duties and taxes, return your merchandise to Frederick's of Hollywood and prepare and submit refund claims on your behalf for any merchandise that you return. There will be a surcharge of 31% of your merchandise total for this service.
You understand that Revenue Canada will send any refund of duties and taxes that were paid on the returned merchandise to the broker and you will obtain the refund directly from Frederick's of Hollywood. In this connection, you also authorize the customs broker to endorse any refund check issued by Revenue Canada in your name, so that Frederick's of Hollywood can be reimbursed.
All returns and exchanges must be addressed to:
Mail Order Corporation
P.O. Box 2949
Phoenix, AZ 85062-2949