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Customer Service

Shipping

Item Availability


In-stock items
Most orders for in-stock items begin the order process as soon as your online purchase is completed. Your in-stock item will be shipped once the item is located, your payment is approved and the receiving address is verified. Though an item states "in-stock," there is a small possibility that the merchandise may be a very low quantity and may not be available for shipment and due to popular demand the item could become sold out. If this occurs, you will be notified promptly through email once the availability is verified.

Backordered Items
Backordered items are items that are not yet in stock, but available for advanced purchase on our site. A backordered item is shipped directly to you once it is in stock. You will be notified of the status of your backordered item via email. Expected shipment time is indicated on the product detail page. Please be aware that backorder dates are approximate and subject to change.