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Customer Service


Accepted Payment Methods

Credit & Debit Cards

At, we accept American Express, MasterCard, Visa and Discover credit and debit cards. Select which of these you would like to use, then enter the credit card number, expiration month, expiration year and security code. Entering your credit card information on our site is completely safe. Please consult our Privacy Policy for more information.

Gift Cards
On the checkout payment page, you have the option of entering a gift card code. If you have received a Frederick's of Hollywood gift card, enter the gift card number in the appropriate field, then enter in the PIN number (located on the back of the card). Your gift card amount will be deducted from your order total. If you would like to purchase a Frederick's of Hollywood Gift Card, please click here.

If you have a question about your Gift Card balance, please call (800) 242-5353.

We do not accept personal checks.