Frederick's Help Section    
Contact Us

Take a look at the topics below, then click on the link that corresponds to your question or comment. In some cases you will be required to fill out a short form explaining your problem. Please note that fredericks.com will not accept e-mails with attachments. Click here to provide feedback.

Order Inquiries
Click here to fill out an e-mail form with questions regarding your recent Frederick's order. If you would like to know the status of your order, click here to visit our order tracking page.

Customer Service
Use our Feedback Form to contact a customer service representative.


To order by phone, or speak with a service representative, call toll-free within the U.S. at 1-800-323-9525.
Outside the U.S., call 602-760-2111.
Frederick’s representatives are available by phone Monday through Saturday, 5:00am AzST to 10:00pm AzST.

Site Feedback
Tell us what you think about fredericks.com! (A comment to our feedback mailbox may not generate a response. If you need help, click here to send a note to a customer service representative.) 

Jobs at Frederick's
Are you looking for an exciting and dynamic work environment that will let your talents shine? Do you want to work for an established company that is poised for growth in retail, catalog and the Internet? If so, look no further: Frederick's of Hollywood is the place for you. Click here to see a list of our job openings




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