If you do not see instructions for the service you subscribe to, or if you need assistance from one of our customer service associates, please email us at custserv@fredericks.com or call us at 1-602-760-2111.

Why should I add Frederick's to my email address book?
Many of the ISPs (Internet Service Providers) such as MSN Hotmail, AOL and Yahoo have created programs that allow their subscribers greater control over what appears in their inboxes. Filters can now be set according to the user's preferences to prevent SPAM from reaching the inbox. Along the way, however, these filters can block emails you do wish to receive, like Frederick's weekly email, unless you add Frederick's to your email address book.

How Do I Add Frederick's to My Email Address Book?

For AOL Subscribers:

1. Click the Address Book button to open your address book in the AOL browser
2. Click the Add Contact button
3. Type in offers@fredericks.com in the Screen Name field, and then click Save

For Earthlink Subscribers:

1. Click the Address Book button to open your address book in the Earthlink browser
2. Click the Add Contact button (if you use EarthLink 5.0, click the Add button)
3. Type in offers@emails.fredericks.com, in the email address field, and then click OK

For MSN/Hotmail Subscribers:

1. Go to the Options page in your MSN Hotmail browser
2. Under the Mail Handling section, click Safe List
3. Type offers@emails.fredericks.com into the Type a single email address (or domain) field
4. Click Add then click OK

For Yahoo Subscribers:

1. Click the Addresses button to open your address book in the Yahoo browser
2. Click the Add a New Contact button
3. Type in offers@emails.fredericks.com in the Email field, and then click Save Contact